Shipping policy

Shipping Policy

Processing Time

• Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive another notification when your order has shipped.

Shipping Rates and Delivery Estimates

• Domestic Shipping:
  • Standard Shipping: $5 (3-7 business days)
  • Free Shipping: On orders over $40
• International Shipping:
  • Calculated at checkout.
  • Delivery times vary by destination but typically take 7-21 business days.

Order Tracking

• Once your order has shipped, you’ll receive a confirmation email with a tracking number to monitor its progress.

Shipping Restrictions

• We currently ship to the United States and select international destinations.
• Note: Shipping to P.O. boxes may have limitations based on carrier restrictions.

Lost, Stolen, or Damaged Packages

• We are not liable for lost or stolen packages once they are marked as delivered.
• If your package arrives damaged, please contact us at info@solsticeearseeds.com within 7 days of delivery, including photos of the damage.