Terms of service
TERMS OF SERVICE
OVERVIEW
This website and mobile application are operated by Solstice Ear Seeds. Throughout the site and app, the terms “we,” “us,” and “our” refer to Solstice Ear Seeds. Solstice Ear Seeds offers this website, mobile application, and all related information, tools, and services available from them to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site, using our mobile application, and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site and mobile application, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website or mobile application. By accessing or using any part of the Services, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the Services.
Any new features or tools added to the current store or mobile application shall also be subject to the Terms of Service. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE & APP TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given consent for your minor dependents to use our Services.
Our products are designed for non-invasive, external use and intended to support general wellness and balance. They are not intended to diagnose, treat, cure, or prevent any disease and should not be considered a substitute for professional medical advice.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction in connection with the use of our Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted over various networks and adapted to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer.
By providing your email address via our website or mobile application, you consent to receive Solstice product updates, educational content, and promotional offers. You may opt out at any time by using the unsubscribe link in our emails or contacting us directly.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without our express written permission.
SECTION 3 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy.
We have made every effort to display as accurately as possible the colors and images of our products, but we cannot guarantee that your monitor or device display will be accurate.
We reserve the right to limit sales of our products or services to any person, geographic region, or jurisdiction, and to limit quantities. We may discontinue any product at any time.
SECTION 4 – MOBILE APPLICATION DATA COLLECTION
When you use our mobile application, we may request your email address for the purpose of sending you Solstice product updates, educational content, and promotional offers. Providing your email is optional, and you may opt out of these communications at any time. Our Privacy Policy contains more details on data collection and usage.
SECTION 5 – EXTERNAL USE AND SAFETY DISCLAIMER
For external use only. Do not place inside the ear canal, ingest, or use in any way other than directed. Keep out of reach of children and pets. Pregnant individuals should consult a healthcare provider before use. If rash or irritation occurs, discontinue use and consult a physician.
The user assumes all responsibility for proper application in accordance with provided instructions. Any harmful consequences from misuse are not the responsibility of Solstice Ear Seeds or its affiliates.
SECTION 6 – FOR EDUCATIONAL PURPOSES ONLY
Any information provided through our website, mobile application, packaging, or marketing communications is for educational purposes only and should not be taken as medical advice. No claims to therapeutic or curative effects are being made.
SECTION 7 – LIMITATION OF LIABILITY
You expressly agree that your use of the Services is at your sole risk. The Services and all products are provided “as is” and “as available” without warranties of any kind, either express or implied.
In no event shall Solstice Ear Seeds be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from the use of our products or Services, including but not limited to improper application, failure to follow instructions, or contraindications.
SECTION 8 – PERSONAL INFORMATION
Your submission of personal information is governed by our [Privacy Policy](PRIVACY POLICY URL).
SECTION 9 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States.
SECTION 10 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to info@solsticeearseeds.com or mailed to:
Solstice Ear Seeds
32565B Golden Lantern #119
Dana Point, CA 92629